1. Introduction

Welcome to CubbyGlow. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

These Terms & Conditions govern your use of the CubbyGlow website and the purchase of products from us.

2. About Us

CubbyGlow designs and supplies LED lighting solutions designed for shelving systems and interior display applications.

3. Products

We make every effort to ensure all product descriptions, specifications, images, and pricing are accurate. However, slight variations may occur due to manufacturing updates, screen settings, or product improvements.

All products are subject to availability.

4. Pricing & Payment

All prices displayed on the website are in GBP (£) unless otherwise stated.

Payment must be received in full before orders are processed and dispatched. We reserve the right to change prices at any time without notice.

5. Shipping & Delivery

We aim to dispatch all orders within the estimated timeframes shown on the website. Delivery times are estimates only and may vary depending on courier services and location.

CubbyGlow is not responsible for delays caused by third-party couriers, customs processing, or events outside our control.

6. Returns & Refunds

If you are not satisfied with your purchase, you may request a return within 14 days of receiving your order.

Returned items must be unused, in their original packaging, and in resalable condition.

Refunds will be processed after returned goods have been inspected. Shipping costs are non-refundable unless the item is faulty or incorrectly supplied.

7. Faulty Products

If a product arrives damaged or develops a fault within a reasonable period of use, please contact us with details and photographs where possible.

We may offer a replacement, repair, or refund depending on the nature of the issue.

8. Installation & Use

Our products must be installed and used in accordance with any provided instructions.

CubbyGlow is not liable for damage caused by incorrect installation, misuse, modifications, or use outside the intended application.

9. Intellectual Property

All content on this website, including logos, branding, text, images, graphics, and product designs, is the property of CubbyGlow and may not be copied, reproduced, or used without permission.

10. Limitation of Liability

To the fullest extent permitted by law, CubbyGlow shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms & Conditions excludes your statutory rights under UK consumer law.

11. Privacy

Your personal information will be handled in accordance with our Privacy Policy.

12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

13. Contact

If you have any questions regarding these Terms & Conditions, please contact us through the website contact form.